Coral Hess

National Aviary, Intern, December 2008 - present
Inventorying, organizing, and cataloging the National Aviary’s journal and book collections in preparation for AZA accreditation process. Training new volunteers in cataloging process. Creating a LibraryThing account for Aviary staff to use in finding and tagging books.

Carnegie Mellon University - Engineering & Science Libraries, Information Assistant, August 2008 - August 2009
Answered reference questions in person and remotely, using a wide variety of engineering and science e-journals and databases; processed book donations; and assisted colleagues in redesigning sections of the library website. Suggested, created, populated, and trained colleagues in posting to the CIT library blog. Ran an instructional session on Twitter for OSHER Lifetime Learners.

Carnegie Mellon University - Institutional Repository, Information Assistant, December 2008 - August 2009 (Field Placement, Spring 2009)
Harvested publications from faculty members' websites and utilized SHERPA/RoMEO database and Web research to determine publishers' copyright policies. When legally permitted, uploaded documents into Digital Commons institutional repository software and assigned Dublin Core metadata.

Brentwood Library, Library Assistant, April 2008 - August 2008
Answered patrons' reference and circulation questions, checked materials into and out of the library, shelved materials, repaired damaged materials, processed new materials, and assisted patrons with computers. Assisted with adult programming, including an "Intro to Blogging" class. Planned and created a set of mailing lists to improve communication with patrons.

Booz Allen Hamilton, Senior Consultant, June 2006 - February 2008
Supported US DOT's Vehicle Infrastructure Integration (VII) program as a wireless systems engineer, requirements analyst, and project manager. Wrote sections of, managed subcontractors’ input to, and coordinated/edited 60+ team members’ contributions to the VII System Requirements Specifications. Refined document creation workflows, increasing documents' accuracy and decreasing creation time significantly. Analyzed/edited requirements for VII subsystems and applications, maintaining and updating requirements in Rational Requisite Pro. Contributed to several proposal teams, writing a key technical section of a $93M proposal and writing as well as editing/coordinating authors' contributions to a $6M proposal. Recruited and interviewed candidates for hire.

i5 Wireless, RF Engineer, September 2005 - May 2006
Led the company’s research and development initiatives, designing and testing antennas for use in waveguides within novel in-building wireless installations. Monitored and performed maintenance on existing systems inside government buildings in Washington, D.C., including the Securities and Exchange Commission building and three Library of Congress buildings. Provided information about new wireless trends and emerging technologies to upper management. Interfaced with vendors, both in coordinating the setup of the company’s new office and in procuring wireless test equipment.

Carnegie Mellon Electrical Engineering Department, Research Assistant, June 2003 - August 2005
Performed research as part of the Antenna and Radio Communication (ARC) group and Center for Wireless and Broadband Networking. Designed and implemented experiments that created extremely large data sets; analyzed data in MATLAB. Joined other Carnegie Mellon staff and students in providing engineering expertise to Penn DOT’s Tunnel Radio project, designing and building a system to retransmit AM and FM radio into two of Pittsburgh’s tunnels. Maintained the ARC’s website.

UVA CS Dept., UVA ECE Dept., CMU ECE Dept., Teaching Assistant, Courses: CS 101, CS 201, ECE 410, 18-100, Spring 2000, Fall 2000, Spring 2001, Spring 2002, Summer 2004
Facilitated the direction of weekly labs. Tutored students during weekly office hours: provided assistance with assignments, reinforced lecture topics, and reviewed relevant material prior to examinations. Graded quizzes, tests, and assignments.

ITC Help Desk, University of Virginia, First-level Technical Support, Spring 2003
Answered questions over the phone and in person; assisted students, faculty, and staff in learning to use University-supported applications and performed remote troubleshooting on computers. Identified large-scale problems with the University’s networking infrastructure and e-mail systems based on individuals’ complaints and questions.